th999 Terms & Conditions
Please read these terms carefully before using the th999 platform — they define your rights and responsibilities.
Table of Contents
- 1. Introduction & Applicability
- 2. Account Registration
- 3. Age Limit & Eligibility
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Betting & Gaming Rules
- 7. Account Closure & Suspension
- 8. Limitation of Liability
- 9. Privacy & Data Protection
- 10. Misconduct & Fraud
- 11. Dispute Resolution
- 12. Changes to Terms
Introduction & Scope
th999 is a secure and reliable online casino and sports betting platform operated for players in Bangladesh. These terms and conditions ("Terms") apply to the use of the th999 website and all services connected to it.
By registering on the th999 platform, logging in, or using any of its services, you are considered to have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
These Terms may be updated from time to time. The latest effective Terms will always be published on this page along with the date of any changes. It is your responsibility to visit this page regularly.
Account Registration & Verification
By opening an account on th999, you become eligible to use our services. All information provided during registration must be accurate, complete, and up to date.
2.1 One Person, One Account
Each person may open only one account. If a single person holds multiple accounts, it will be considered a breach of these Terms. All duplicate accounts will be cancelled and any accumulated balance and bonuses may be forfeited.
2.2 Account Security
It is your responsibility to keep your username and password confidential. You are personally responsible for all activities carried out under your account. If you notice any unauthorized access or suspicious activity, notify our support team immediately.
2.3 Verification Process
th999 may request valid identification, proof of address, or payment information from you at any time to verify your identity. Withdrawals may be temporarily placed on hold until verification is complete. This process is in place to ensure the security of your funds.
Age Limit & Eligibility Requirements
th999's services are available only to those aged 21 or above. No person under the age of 21 may register on or play games on this platform.
By using this platform, you declare that you confirm the following:
- You are 21 years of age or older.
- You are a legal resident of Bangladesh.
- You are using this platform voluntarily and of your own free will.
- Your judgment is fully intact and you are not playing under any pressure.
- It is your responsibility to ensure that no underage person can access your account.
Deposit & Withdrawal Policy
4.1 Deposit Rules
For depositing funds on th999, we support the most popular mobile payment methods in Bangladesh: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳300.
When making a deposit, ensure you are using a mobile banking account registered in your own name. Deposits from third-party accounts are not permitted and such transactions will be cancelled.
4.2 Withdrawal Rules
After successful verification, you may withdraw your winnings. The following conditions apply to withdrawals:
- The minimum withdrawal amount is ৳500.
- Withdrawal requests are generally processed within 1 hour.
- Withdrawals can only be made to bKash, Nagad, or Rocket.
- The payment method used for withdrawal must match the method used for the deposit.
- Winnings earned from a bonus cannot be withdrawn until the bonus wagering requirement has been met.
4.3 Transaction Responsibility
th999 will not be held responsible if a transaction fails or funds are transferred to the wrong account due to incorrect information provided by the user. The responsibility for providing accurate transaction details rests entirely with the user.
Bonus & Promotion Terms
5.1 Welcome Bonus
New members will receive a 100% match bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳300 is required to receive the bonus.
Example: If you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000.
5.2 Wagering Requirement
The wagering requirement for the welcome bonus is 25x the bonus amount (on the bonus amount only, not on the deposit + bonus combined).
Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings earned from the bonus can be withdrawn.
5.3 General Bonus Terms
- Each user may claim the welcome bonus only once.
- Bonuses are for personal use only and are non-transferable.
- Multiple bonus offers cannot be used simultaneously unless otherwise stated.
- th999 reserves the right to cancel any bonus if it is claimed fraudulently or with the intent to abuse the offer.
- th999 reserves the right to change, suspend, or cancel any promotion.
5.4 VIP Program
th999's VIP program has four tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). You can gradually advance to higher tiers based on your activity.
Betting & Gaming Rules
6.1 General Gaming Terms
Each game on th999 is operated according to the specific rules of its respective game provider. The games available on the platform are developed by various reputable game providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, etc.) and operate according to their own rules.
th999 will not be held responsible for any results arising from technical errors or network interruptions during gameplay. In such cases, the game provider's server logs will be considered the definitive record.
6.2 Sports Betting
In the sports section, wins and losses are determined based on the outcome of the designated event. If an event is cancelled or postponed, bets will be settled according to th999's existing policy.
6.3 Prohibited Activities
The following activities are strictly prohibited:
- Playing games through software, bots, or automated systems.
- Attempting to hack accounts or gain unauthorized access.
- Attempting to collude with other players to claim bonuses or prizes.
- Using the platform for money laundering or to conceal the source of illegal funds.
- Intentionally exploiting any error or glitch in the platform's system.
Account Closure & Suspension
7.1 Voluntary Closure by the User
Any user may close their account at any time. To do so, please contact our support team. Before closing your account, ensure that there are no pending bets or transactions.
7.2 Suspension or Cancellation by th999
th999 reserves the right to temporarily suspend or permanently close an account without notice in the following circumstances:
- Breach of any part of these Terms.
- Providing false or misleading information.
- Suspicious or fraudulent activity.
- Breach of the age requirement.
- Operating multiple accounts.
- On instruction from a legal or regulatory authority.
In the event of account cancellation, any bonus balance will be forfeited. However, decisions regarding verified real (deposited) funds will be made based on the circumstances.
Limitation of Liability
th999 is committed to operating a secure, fair, and reliable platform to the best of its ability. However, th999's liability is limited in the following areas:
- Losses caused by internet disconnection or technical failure.
- Disruption to the services of third-party payment processors (bKash, Nagad, Rocket).
- Any loss resulting from the user's own negligence or carelessness.
- Unforeseen circumstances beyond th999's control.
th999 will under no circumstances be liable for indirect, incidental, or consequential damages.
Privacy & Data Protection
th999 places the highest importance on the protection of your personal information. Details of how we collect, use, and store your information can be found in our Privacy Policy.
By registering on this platform, you consent to the processing of your information in the manner described in our Privacy Policy.
th999 does not transfer your personal information to any third party except where required by law. We use industry-standard SSL encryption technology to keep your information secure.
Misconduct & Fraud Prevention
th999 is committed to ensuring a safe and fair environment. We use advanced technology to detect any form of fraud, deception, or system abuse.
10.1 Fraud Detection
Our system automatically monitors suspicious activity. This includes unusual betting patterns, operating multiple accounts from the same device, and tendencies to abuse bonuses.
10.2 Anti-Money Laundering
th999 is fully committed to preventing money laundering. If suspicious financial activity is detected, we reserve the right to notify the relevant authorities, and this condition is governed by applicable law.
10.3 Consequences
If fraud or misconduct is proven:
- The account concerned will be closed immediately.
- All bonuses and winnings will be forfeited.
- Legal action may be taken if necessary.
- The relevant law enforcement or financial regulatory authority may be notified.
Dispute Resolution
For any dispute or complaint, please contact our support team first. We aim to resolve all valid complaints quickly and fairly.
11.1 Complaint Process
- Contact our support team directly via live chat (available 24/7).
- Or send a detailed complaint to [email protected].
- Along with your complaint, please provide your account information, relevant transaction ID, and a description of the incident.
- Our team will review the complaint and respond within a reasonable time.
11.2 Final Decision
In any dispute, th999's system logs and records will be considered final evidence. If there is any discrepancy between a user's claim and the system records, the system records will take precedence.
24/7 live chat or [email protected] — available in both Bengali and English
Changes to Terms and Their Effect
12.1 Right to Amend
th999 reserves the right to modify, add to, or cancel these terms at any time. Updated terms will take effect as soon as they are published on this page.
For significant changes, th999 will endeavor to notify users through the platform. However, if you continue to use the platform after any changes, you will be considered to have accepted the new terms.
12.2 Severability of Terms
If any part of these terms is found to be invalid or unenforceable by a competent authority, the remaining parts will continue to be fully effective.
12.3 Entire Agreement
These terms, together with the Privacy Policy and Responsible Gaming guidelines, constitute the entire agreement between th999 and the user. Any prior oral or written agreements are replaced by these terms.
Have any questions?
If you have any questions or need clarification about these terms and conditions, our 24/7 support team is always ready to help. Reach us via live chat in Bengali or English, or by email.
24/7 Live Chat — Log in to the platform