th999's Privacy Policy

th999 is a safe and reliable online gaming platform. This Privacy Policy ("Policy") describes how th999 ("we", "our" or "platform") collects, uses, stores and protects the personal information of users ("you" or "user") of our website th999.bar.

By creating an account on our platform or using our services, you consent to the terms of this Policy. This Policy is an integral part of our Terms & Conditions. If you disagree with any part of this Policy, you are requested to refrain from using our services.

th999 places the highest importance on user privacy. We are always transparent with you about what information of yours is being used, why, and how — this is the core foundation of our fair and responsible service.

th999 may collect the following types of information to provide its services:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Address and postal code

2.2 Contact Information

• Email address
• Mobile number (linked to bKash, Nagad or Rocket account)

2.3 Financial Information

• Mobile wallet number (bKash, Nagad, Rocket)
• Transaction history and amounts
• Deposit and withdrawal records

2.4 Gaming Activity Information

• Game history, bet amounts and results
• Bonus and promotion usage records
• Balance and account activity

2.5 Technical Information

• IP address and device identifier
• Browser type and operating system
• Login time and visit patterns
• Cookies and session data (see Section 7 for details)

We collect information in various ways:

• Directly from you: during account registration, deposit or withdrawal requests, and when contacting support.
• Automatically: through cookies, log files and other technologies when you use our website.
• Through third parties: from identity verification services, payment processors and fraud prevention organisations — only where necessary.

Before collecting any information, we ensure it is relevant and necessary for providing the service. We refrain from collecting excessive or unnecessary information.

The information collected is used for the following purposes:

• To create accounts, verify identity and ensure secure login.
• To process deposit and withdrawal transactions via bKash, Nagad and Rocket.
• To provide bonuses, promotions and personalised offers.
• To provide 24/7 customer service and technical support.
• To prevent fraud, money laundering and other illegal activities.
• To ensure responsible gaming and identify problematic behaviour.
• To improve platform performance and analyse user experience.
• To meet legal obligations and satisfy regulatory requirements.
• To send important service-related notifications (such as policy changes and security alerts).

th999 never sells your information to third parties for marketing or promotional purposes without your consent.

5.1 Retention Period

We retain your information for as long as your account is active. Even after account closure, we may retain information for as long as necessary to meet legal obligations, resolve disputes and enforce policies.

5.2 Security Measures

th999 applies industry-standard security measures to keep your information safe:

• SSL Encryption: All data transfers are encrypted using SSL/TLS protocols.
• Encrypted Storage: Sensitive information (passwords, financial details) is stored in encrypted form.
• Access Controls: Only authorised staff can access your information for specific purposes.
• Security Monitoring: Our systems are continuously monitored for unusual activity.
• Regular Audits: Our security measures are regularly tested and updated.

Nevertheless, no data transmission over the internet can be claimed to be completely secure. It is your responsibility to keep your account password confidential and not to log in from unfamiliar devices.

th999 does not sell your personal information. However, information may be shared in the following limited circumstances:

6.1 Payment Processors

The minimum information necessary to process transactions via bKash, Nagad and Rocket is shared with the relevant payment providers.

6.2 Identity Verification Services

Limited information may be shared with trusted verification services to confirm user identity and comply with Anti-Money Laundering (AML) regulations.

6.3 Legal Requirements

We have a legal obligation to provide relevant information in response to court orders, legal proceedings or legitimate requests from authorities.

6.4 Technology Infrastructure Providers

Operational information is shared with technology partners for managing our servers, cloud services and platform operations. These partners are bound by strict confidentiality agreements.

Outside of the above circumstances, none of your information is disclosed to third parties.

The th999 website uses cookies and similar technologies. Cookies are small text files that your browser stores on your device.

7.1 Essential Cookies

These cookies are necessary for the core functions of the website — such as maintaining login sessions, security tokens and form data. Without them, the site cannot function properly.

7.2 Functionality Cookies

These cookies are used to remember your preferences (such as language settings) and to provide you with a personalised experience.

7.3 Analytics Cookies

Anonymous usage data is collected to understand which parts of the site are used most and where improvements are needed. The data from these cookies does not personally identify you.

You can control or disable cookies through your browser settings. However, disabling certain cookies may limit some features of the site.

As a th999 user, you have the following rights:

• Right of Access: You have the right to know what information we hold about you and to receive a copy.
• Right to Rectification: You have the right to request correction if your information is inaccurate or incomplete.
• Right to Erasure: In certain circumstances you have the right to request deletion of your information — however, this may not always be possible due to legal obligations.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Data Portability: You may request your information in a structured, commonly used format.
• Right to Withdraw Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will act on your request as soon as possible.

th999's services are for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21.

Users must confirm their age at the time of account registration. If we believe a minor has created an account on our platform, we will immediately close that account and delete the associated information.

If you become aware of a minor's information being present on our platform, please contact us immediately.

th999 reserves the right to review and update this Privacy Policy from time to time. When changes are made:

• The updated Policy will be published on this page and the "Last updated" date at the top of the page will change.
• For significant changes, we will notify you by email.
• Continued use of the platform after any changes will be taken as acceptance of the revised Policy.

You are advised to review this page regularly to stay informed about changes to the Policy.

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact us:

Your privacy matters to us. th999 is always committed to the responsible management of your information. You may also visit our Responsible Gaming or Terms & Conditions page.